4 Ways Practice Management Software Can Make Your Medical Office Efficient

Running a medical practice is a full-time job that can interfere with the full-time job of providing excellent care to your patients. You hire what you feel is a good office staff to help run your business, but even that staff can get overwhelmed with billing, insurance, and invoicing issues. Practice management software can help to relieve that stress and get your practice running smoothly. There are several ways that a quality software program can make your office more efficient....

What is a Medical CRM Driven Patient Portal?

Almost every medical professional in private practice today has a business website, but does it have the ability to provision a HIPAA complaint account for your patients so they can interact with your practice, pay open patient balances, purchase supplements and supplies, schedule appointments with your office, request lab results, ask questions about treatment, get referrals, or easily cancel or reschedule appointments so that costly no-shows are avoided? What we’ve just described is an ordinary plain-Jane Patient Portal. Here’s the...

Medical CRM Boosts Value for Practices and Medical Billers

As a medical billing company, you’ve helped your clients with thorny practice management issues for years. Today, competition is intense and seems more ferocious each day. Fortunately, there’s a service you can offer your clients that will help them grow, strengthening their patient relationships while boosting your bottom line: Care Relationship Management, or CRM for short. Just as physicians don’t focus on the business side of their practice as much as they need to, they don’t give much thought to...

5 Things to Look for in a Medical CRM System

As a provider with a small or mid-sized practice, you may think you don’t need a CRM system. For one thing, CRM stands for customer relationship management, and you have patients, not customers. Second, most CRMs are designed for large, complex businesses with a sales force. But there are new systems emerging for providers like you, and although they’re still called CRMs, the acronym stands for care relationship management. These systems not only help you with traditional lead management, they...