The Smart Medical Practice

Medical Billing Software: PracticeSuite Review


If you’ve followed our extensive reviews of medical billing software programs, you know that we’ve ranked the top eight options and are reviewing each one in depth so you can make an educated choice for your practice. Now that we’ve covered the second through seventh contenders, we’re going to the top of the pile and reviewing the number-one choice: PracticeSuite.

Of course, that’s not just us tooting our own horn. More than 41,000 customers have called us the number-one option in the medical billing software space, and you could become one of them. So how does PracticeSuite stack up against its peers?

Pros of PracticeSuite

Medical Billing Software: PracticeSuite Review

You won’t find a more comprehensive medical billing software program on the market. PracticeSuite offers EMR, scheduling, billing, and patient portals all in one convenient package. You can get your practice up and running in just three minutes, and if you’re not ready to invest in a full-featured program, you can sign up for the free plan and upgrade when you’re ready.

PracticeSuite offers outstanding customer support. If you have a question or if you need a special claim format, just reach out to the support team and get your question answered or issue resolved within minutes. The revenue cycle team also receives almost universal accolades.

Of course, the customers speak for themselves. PracticeSuite enjoys a 99.1 percent customer retention rate, which means that you can trust this program to take care of your practice’s needs. It’s ICD-10 ready, and there’s even an ICD-10 code search tool to help your billing staff process data quickly and accurately.

Cons of PracticeSuite

Most customer complaints revolve around small issues that PracticeSuite resolves. For instance, one reviewer at SoftwareAdvice complained about installation difficulty. However, he says that everything “ran smoothly” from that point forward, and he goes on to say that he’s “thoroughly satisfied with this product.”

Another reviewer states that “[e]ven though the accounting is sometimes off, they have been great in making corrections without issue.” Still another comments that “[t]he templates at first seem complicated to set it up, but they work very well.”

What Customers Say About PracticeSuite

Northside Family Care practice manager Kelly Clark calls PracticeSuite the “best medical software I’ve used to date.” She goes on to say, “Our practice switched to PracticeSuite software and we all agree this is the best software we have used to date. The integration and ease of transition was much smoother than we anticipated and the customer support has been phenomenal. The billing and coding processes have been greatly simplified. I would recommend this to every practice manager, biller, and coder.”

We love that our customers say such nice things about our product, and we hope you’ll give us a try for your practice. Sign up for our free version to learn for yourself why more than 41,000 people have ranked us number-one among all medical billing software programs.


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