Practice Management Hack #4: Gracefully Collecting Past-Due Patient Balances

Practice Management Hack #4: Gracefully Collecting Past-Due Patient Balances

Being paid on time, and often at the time that services are rendered or products are sold, lies at the heart of cash flow, and more generally, business itself. Unfortunately, in the medical profession, billing and payment processes can be overly complex thanks to regulations and plain miscommunication. Whether a patient has been seen and his or her insurance plan does not cover the visit or a life-saving emergency occurs and the patient turns out not to have insurance at...

Practice Management Hacks—Tip #2: Avoid These Costly Appointment Scheduling Mistakes

Practice Management Hacks—Tip #2: Avoid These Costly Appointment Scheduling Mistakes

Five Scheduling Practices That Are Costing You Money To maximize revenue, it makes sense to run your practice as much like a business as possible. At a minimum, that approach involves treating each appointment in your schedule as a product you are trying to sell. That being the case, any scheduling practice that limits your ability to “sell” an appointment is literally costing your practice money. Here are five common behaviors to watch for and attempt to minimize. Providers who...

PracticeSuite Expands Sales and Customer Success Teams as Business Hits Growth Goals in 2017

PracticeSuite Expands Sales and Customer Success Teams as Business Hits Growth Goals in 2017

Company selects Indianapolis, Indiana to create center of excellence to support medical practices’ success.   PracticeSuite, Inc., a rapidly growing cloud-technology platform offering medical billing software and electronic health records for medical practices, is expanding its sales and customer success operations to a central hub in Indianapolis, Indiana. The service center will give medical practices an amazing onboarding experience as they transition from outdated or less sophisticated medical billing platforms. “Great technology can improve a medical practice, but sophisticated teams...

PracticeSuite Announces Medical Practice Storm Relief and Assistance Program

PracticeSuite Announces Medical Practice Storm Relief and Assistance Program

PracticeSuite, Inc., a medical office software and service company for medical practices, has launched a storm assistance program for clients impacted by hurricanes Harvey and Irma.

“We are greatly concerned by the devastation caused by the recent storms,” said Vinod Nair, Founder and CEO of PracticeSuite. “We are supporting our medical practice clients, their staff, and their patients by donating funds to the affected areas and assisting individual medical practices in their recovery efforts.”

The PracticeSuite community’s first line of response began with donating emergency relief funds delivered through organizations with people on the ground in the storms’ impact zones. PracticeSuite has invited its national customer base to join in this response.

Practice Management Hacks—Advice #8: Secure Your Doc’s Smartphone For HIPAA Compliance

Practice Management Hacks—Advice #8: Secure Your Doc’s Smartphone For HIPAA Compliance

Securing Your Doctor’s Smartphone For HIPAA Compliance 91% of mobile devices are within owners’ reach 24 hours a day, seven days a week. This figure includes physicians and other healthcare practitioners, as well as patients. The nature of the job, most physicians want to be accessible at all times and need their information sources equally available. HACK # 8:  Don’t take their phones away, give Doctors secure messaging capabilities 92% of physicians today use their smartphones to text regarding patients,...

Practice Management Hacks—Tip #12: Update Your Fax For the 21st Century

Practice Management Hacks—Tip #12: Update Your Fax For the 21st Century

Bringing The Fax into the 21st Century Did you know that in some form the facsimile, or fax, has been around for 175 years? It’s true. But it’s also true that the time has arrived for document faxing to be updated in order to catch up with electronic medical records. Although faxing in 1842 wasn’t in the form that the modern practice is accustomed to, the invention actually predates Alexander Graham Bell’s telephone debut by 33 years with line-by-line transmission...

Practice Management Hacks—Tip #3: How To Effectively Manage Underpayments

Practice Management Hacks—Tip #3: How To Effectively Manage Underpayments

Effectively Managing Underpayments No doubt your practice has endured its share of claim underpayments. Thirty percent of claims are denied or ignored on first submission, and 60% of those claims are never resubmitted, according to a 2013 Healthcare Business Management Association article. Four years after that article was written, there are still too many examples like the situation in Florida, in which an insurer reportedly incurred a pair of lawsuits last year over claims it underpaid out-of-network health professionals by...

Practice Management Hack #20: Identifying And Overcoming Workflow Challenges In Telemedicine

Practice Management Hack #20: Identifying And Overcoming Workflow Challenges In Telemedicine

Telemedicine Creates Its Own Workflow Challenges Currently, 31% of healthcare organizations use video-based telemedicine services, and 34% offer remote patient monitoring, according to a recent KPMG survey conducted by HIMSS Analytics. Demand for telemedicine services varies by region, specialty, and other variables, but there’s potential across the nation for more of it. In a study of more than 2,000 consumers, 64% of respondents said they would be willing to have a telehealth visit with their doctor via video. That survey,...

Practice Management Hack #13: Restricting PM System Access – 3 Safeguards

Practice Management Hack #13: Restricting PM System Access – 3 Safeguards

Restricting Access To Practice Management Software Today’s leading practice management, electronic health record, and patient scheduling software is cloud-based, accessible from internet web browser. The convenience and reliability of these solutions are unmatched—not to mention they make ongoing IT support and server and backup maintenance things of the past. However, convenience and ease of access comes with a warning. When access to patient information is just a click away from any internet-connected device, it’s critical to deploy precautions and safeguards...

BAA Compliance – 3 Definitive Questions to Determine Your Risk

BAA Compliance – 3 Definitive Questions to Determine Your Risk

The aim of the Health Insurance Portability and Accessibility Act (HIPAA) is to safeguard the privacy of sensitive medical information. The practice of medicine has changed a lot in the two decades since HIPAA’s passage, and it’s not always clear what lengths an office needs to take to avoid violation and comply with requirements. Data breaches arising from lost or stolen devices such as laptops containing PHI are not the only cause for recently harsh fines, accelerating both in rate...

To Text or Not to Text – Is Texting Patient Info Safe?

To Text or Not to Text – Is Texting Patient Info Safe?

As patients take more control of their healthcare, providers may lose out if they can’t meet modern-day expectations for conveniences like text messaging. This isn’t just a youth movement, either. Currently, 20% of boomers, 44% of Gen Xers, and 42% of Millennials are likely to switch practices unless they can get clear, concise, convenient communication from their providers, according to a Solutionreach survey released last month. There is evidence that texting is more than mere convenience. Patients who receive text...

Choose Wisely: Understanding Medical Office Software

Choose Wisely: Understanding Medical Office Software

Finding the right software to run a doctor’s office can be tedious and time consuming: there are myriad options for every task that staff and providers perform. But regardless of the size of the practice or specialties included in it, the best medical office software is the one that works reliably and unobtrusively to organize the practice—allowing your office to function day in and day out with minimal interruptions. It goes without saying that HIPAA compliance factors into all practice...