Company selects Indianapolis, Indiana to create center of excellence to support medical practices’ success.
PracticeSuite, Inc., a rapidly growing cloud-technology platform offering medical billing software and electronic health records for medical practices, is expanding its sales and customer success operations to a central hub in Indianapolis, Indiana. The service center will give medical practices an amazing onboarding experience as they transition from outdated or less sophisticated medical billing platforms.
“Great technology can improve a medical practice, but sophisticated teams and processes focused on enabling people to use that technology will revolutionize a medical practice,” said Vinod Nair, CEO and Founder of PracticeSuite, Inc. “Our sales and customer success center of excellence in Indianapolis will create a best-in-class customer experience and scale our service capabilities to meet our customers’ demands.”
The consolidated Sales and Customer Success center will be led by Jason McDonald, Senior Vice President of Sales and Customer Success.
McDonald is a recognized leader in the healthcare technology sector, having served the ambulatory medical practice market for more than 15 years, building and leading teams during exponential company growth. McDonald brings a wealth of expertise in leading high performance sales, onboarding, and customer service teams. Prior to his role at PracticeSuite, McDonald served as chief sales officer at iSalus and national sales director at Kareo, Inc.
“I’m thrilled to join this high-performing team at PracticeSuite,” said McDonald. “Not only do we have one of the most seasoned leadership teams in healthcare, we are also unified in our unwavering commitment to help medical practices be profitable. By using Practice Suite’s affordable medical billing software and revenue cycle management services, our customers gain financial stability. We feel a great sense of duty and purpose in the success of our independent medical practice customers, and we’ll never stop working hard for them. I am truly honored to lead the expansion of our team here in my hometown of Indianapolis.”
The Indianapolis expansion gives PracticeSuite a much-needed eastern time zone presence to complement its Silicon Valley California headquarters and better serve its growing national client base. The company is excited to leverage Indianapolis’ highly knowledgeable healthcare IT and services workforce to fuel its growth of up to 20 jobs over the next year.