Interoperability & Security

Interface to Accounting Systems

  • Completely customizable sub-ledger details
  • Setup charges, payments, adjustment, A/R by accounting codes
  • Setup payers, payer-type by accounting codes
  • Setup providers, legal entity, financial class by accounting codes
  • Detailed Sub-ledger Reporting
  • Summarized Sub-ledger Reporting
  • Create CSV format data dump to suit the accounting system of your choice!

User Security & Segregation

  • Define User Types
  • Define menu level access by users. Restrict access by users
  • Easily add/remove user access level. Maintain complete audit trial.
  • Restrict access to users during certain day and certain hour
  • Restrict access from a specific location. Prevent employees accessing application outside of work
  • Restrict access to clinical charts of certain patient. Patient that are relatives of employees should not have access to relative’s medical record.
  • Allow security override in emergency.

Customer Service

  • Unmatched Customer Service!
  • Platinum Support: Email, Instant Chat, Plus Unlimited Phone.
  • Customer Request Tracking Portal – Real-Time Access to your support requests
  • Instant Customer Satisfaction Survey
  • Open Claims Issues over 48 hours are directly escalated to the CEO
  • Frequency Asked Questions Diary
  • Comprehensive Step-by-Step Online Video Training
  • Strong Online Documentation
  • Frequent releases of new features recommended by customers

Healthcare Compliances

  • HIPAA Compliant
  • HITECH Compliant
  • ONC-ATCB Certified
  • 5010 Compliant
  • ICD-10 Compliant
  • PCI Compliant

Access to Your Data

  • You are 100% owner of your data as PracticeSuite is a mere custodian of your data
  • We provide data dump to slice and dice or to do analysis on your data
  • Your data is safeguarded, backed and managed by professionals
  • Data is stored on industry’s most robust and enterprise class database- Oracle 11g database
  • We access your data to provide services to you and to improve our software usage
  • A full data dump in a CSV format and a readable format is made available to client in the unfortunate event of a separation