Patient Engagement: More Than Portals

Patient Engagement: More Than Portals

Studies show that patients who feel empowered as decisionmakers in their own care feel more satisfied with that care and tend to have better outcomes. It’s also good for business: Engage patients, and they’re more likely to stay with your practice. The biggest challenge to patient engagement might not be access to health information, but shifting the attitudes and expectations of both clinicians and patients. Patients may already expect to have more of a say in their care. They’re paying...

How a Patient Portal Can Help Your Office Provide Better Medical Care

What is a HIPAA Compliant Patient Portal? Almost every medical professional in private practice today has a business website, but does it have the ability to provision a HIPAA complaint account for your patients so they can interact with your practice, review their treatment plan, update insurance info, pay open patient balances, schedule appointments with your office, receive lab results, request refills, inform staff on additional needs that may affect their care, get referrals, or easily cancel or reschedule appointments...