Stopping Time Theft in Your Medical Practice

Medical office personnel know it is stealing to take home paper, ink cartridges or other supplies from the office. Unfortunately, the employees often do not consider it stealing from the medical practice when they spend work time making personal telephone calls, texting, checking their email, Facebook account or involving themselves in other social media. Surfing the Internet on the office computer while supposedly working is time theft in your medical practice. Dr. Joseph Eastern, a dermatologist from New Jersey, recently...

Retaining the Best Physicians in Your Medical Practice

One of the greatest challenges facing health care companies today, from the smallest private practice to the largest hospital, is how to retain quality physicians. No health organization wants to lose a good doctor. It not only takes time and effort to recruit a replacement, but the departing physician takes with him or her knowledge of the specific facility and of the individual patients that is difficult to replace. What can you do as a health care administrator to keep...

Waiting In Vain – Medical Practice Patient Wait Times

The anticipation of waiting for a friend to show up for coffee, or waiting for a table at a great restaurant can be fun, but for busy patients, a prolonged wait to see the doctor can feel like a violation of their time, especially since the appointment was planned in advance and, well, who can afford to wait? Fortunately, there are simple and painless steps a doctor can take to help alleviate any frustration patients may experience when unexpected wait...