Front Office

• Patient Appointment Reminder - Text / Email
• Built-in instant eligibility Verification and history log
• Built-in Co-pays and Deductible payment processing
• Summary of Insurance and Patient Balances on check-in
• End of Day Reconciliation: Fraud Prevention Reporting
• Scan or Upload paper documents
• Reconcile appointment to charge: nothing slips through the cracks
• Revenue Management: Recall alerts on scheduling for overdue Physical Exam and others
• Generate missed and cancelled appointment letters
• Review Statements
• Todo list, Inter-office and Intra-office communication

Billing Office

• Create and track a monthly installment payment plan for patient balances
• Generate patient statements for installment payment plans
• Generate pre-collection letters for patients
• Generate Patient Balances for Collection Agency
• Patient Alert with audit trial - Scheduler, Charge Entry and Payment Posting Alert
• Setup General Ledger to interface with your Accounting Systems
• Mass Billing
• Mass Write-off
• Import/Export Patient Demographics, Appointments or Charges on industry standard information exchange format
• Three dimensional view during charge capture - scheduler, charge entry and EHR visit narratives
• Robust and powerful one screen payment posting: One screen for refund, reversal, adjustments, denials, logs and everything else
• ERA: Intuitive, flexible and easy to review and update payments and adjustments before auto Posting
• Robust and Powerful Collections and Denial Management. An ingenious capability to do bulk follow-up, reminders, collector productivity and follow through
• Multiple Contracts and Fee Schedule. Self Pay, Medicare, and Others
• Capitated HMO and Auto Adjustments
• Electronic Secondary
• Flexible clearing house: Use yours or register with ours for claims, ERA and status
• Built-in integrated Electronic Health Record that generates electronic superbills

Financial Reporting

• Financial Key Performance Indicator Dashboard: 360 degree reporting
• Flexible Financial Close Model
• Daily / Month Reports
• Reconciliations
• Productivity Monitoring - Provider, Payer, Procedures, Service Location and Referral
• Yearly Financial Trend Analysis: An ingenious way to look at your practice in one single page
• Insurance Aging: Don't skew your numbers, split Primary, Secondary and Tertiary to get a true aging
• Three Dimensional Aging: By Date of Service, By Last Claim Date, By Last Follow-up date
• Collectors Productivity Monitoring
• Patient Aging Analysis